Multi-channel lead recovery · UK tradesmen

Your phone rings.
You can't answer.
You lose the job.

NeverMiss automatically replies to every missed call, SMS and email in your name — so every lead gets a response while you're on the tools.

Covers Missed calls SMS Email
62%
of trade calls go
unanswered
85%
of missed callers never
call back
£24k
lost per year to
missed calls on average

Watch the 60-second simulation

JB
TR
SM

UK tradesmen are already on the pilot.
We do the setup. You just do the work.

How it works

Three things happen.
You only do one of them.

NeverMiss handles the first response automatically. You step in when the lead is warm.

1

A customer tries to reach you

They call and get no answer, fire off a text, or send an email. You're on a job. Your phone stays in your pocket.

2

NeverMiss replies straight away

A message goes out in your name — friendly, professional, tailored to your business. They never know it's automated.

3

Every lead is logged. You follow up when you're ready.

Every enquiry is captured in a simple daily lead list — who got in touch, which channel, what they said. No missed names. No scraps of paper. Just a clear list of jobs to chase.

The cost of missing leads

Work out what it's
costing you

Put in your own numbers. Most tradesmen are surprised how quickly it adds up.

Missed leads per month
leads
Average job value
£
Conversion rate when you reply first
35% industry average
Jobs lost per month
3.5 jobs
Money left on the table each year £10,500

NeverMiss costs £25/month with free setup. For most tradesmen that pays for itself with one job.

Pricing

One plan. Full coverage.
No surprises.

One price. Every channel. You know exactly what you're getting and exactly what you're paying.

NeverMiss Lead Recovery

Every enquiry answered. Every lead logged until you're ready to follow up.

£25 /month

Free setup

What's included

  • Missed call text-back
  • SMS auto-reply
  • Email auto-reply
  • Responses tailored to your business
  • Works with your existing number or we set one up
  • Real-time lead list — see every enquiry as it comes in
  • All setup and technical configuration handled by NeverMiss

Optional bolt-on · £10/month for all three

WhatsApp
Auto-reply
Facebook
Messenger auto-reply
Instagram
DM auto-reply

FAQ

Questions we get asked.

Honest answers. No fluff.

Will customers know it's automated? ⌄
No. The message goes out in your name, from your number, in a tone we set up together during onboarding. It reads like you, just faster. Most customers simply think you've got a quick response time.
Which channels does NeverMiss cover? ⌄
The core plan covers missed call text-back, SMS and email — the three channels most tradesmen get enquiries through. WhatsApp, Facebook and Instagram are available as a £10/month bolt-on.
How long does setup take? ⌄
We handle all the technical setup for you. You answer a few questions about your business, sign off on the message templates, and we do the rest. Most clients are live within 7 days of signing up.
What if I already have someone handling enquiries? ⌄
NeverMiss works as a safety net. If your admin or partner is available, they can reply as normal. NeverMiss only fires when no reply has been sent within a set time window. It catches the gaps, not the ones you're already handling.
Can I cancel at any time? ⌄
Yes. No long-term contract. Monthly rolling. Cancel with 30 days' notice. We'd rather earn your business month to month than lock you in.

Stop losing jobs to
whoever replies first.

Book a free 15-minute call. We'll show you exactly how NeverMiss works and whether it's right for your business.

No pitch. No pressure. Just a conversation.

Or email us directly: ross@never-miss.co.uk

never-miss.co.uk · Multi-channel lead recovery for UK tradesmen

See the difference

Same missed call.
Two very different outcomes.

Watch what happens to a customer when you miss their call — with and without NeverMiss.

Without NeverMiss

Calling Dave's Landscaping...

Sarah · potential customer

📵 No answer. Voicemail.

Hmm. I'll try the next one...

Sarah · 30 seconds later

📞 Calls competitor instead

Great, booked for Thursday. Thanks!

Sarah · books with someone else

Job lost. £350 gone.

You never even knew she called.

With NeverMiss

Calling Dave's Landscaping...

Sarah · potential customer

📵 No answer — NeverMiss fires

"Hi Sarah, sorry I missed your call — I'm out on a job right now. I'd love to help, what work are you looking to get done?"

Dave's Landscaping · via SMS · 8 seconds later

Oh great! Looking for a full lawn restyle and some new borders. Can you quote?

Sarah · replies straight away

Absolutely, I'll call you back this evening to discuss. Thanks for getting in touch!

Dave · takes over the conversation

Lead held warm. Job booked.

Sarah never even thought to call anyone else.